Patient Safety and Quality SymposiumCan Leading Healthcare Organisations Improve Patient Safety & Quality Culture within a High Reliability Ecosystem?
Date: 23 Sep 2023, Saturday | Time: 1330 - 1500 | Track Type: Symposium | Venue: Whitespace, Level 2, Academia
Can Leading Healthcare Organisations Improve Patient Safety & Quality Culture within a High Reliability Ecosystem? In our journey in building high reliability healthcare systems, it is important to be aware of and appreciate key contributing factors and strategies that could impact the reliability of its system and its ecosystem. In this symposium, you will hear from patient safety and quality leaders on the how healthcare accreditation standards can be sustained without stressing the systems and its people, joy at work practices that are evident in reducing burnout, the importance of professional behaviours in driving psychological and patient safety. To sum up, how quality measures and targets in patient safety and quality can help to achieve Zero Harm and in promoting learning of high reliability practices to drive change and continuous improvement.
TOPIC 1:
Can High Healthcare Accreditations Standards be sustained without Stress?
Speaker: Asst Prof Alvin Chang Shang Ming
TOPIC 2:
Are Joy at Work Practices Effective in reducing Burnout?
Speaker: Prof Tan Kok Hian
TOPIC 3:
Is SingHealth Civil? Analysis of the Negative Acts Questionnaire-Revised (NAQ-R)
Speaker: Prof Tan Hak Koon
Healthcare Quality Indicators – Are there Limits for Targets?
Speaker: Dr Diana Tan Yuen Lan
TOPIC 5:
Zero Harm Dashboard – Can Zero Harm be Achieved with High Reliability Practices?
Speaker: Ms Pang Nguk Lan
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