Preserving Psychological Safety to Enhance Interprofessional Team Performance in Healthcare
Date: 16 Sep 2022, Friday |
Time: 1620 - 1750 | Track Type: Main Conference Workshop | Format: Face-to-face |
Venue: Seminar Room L1-S1, Academia
Dr Dong Chaoyan, Dr Elizabeth Kachur, Assoc Prof Wong Lee Yuen & Prof Nobutaro Ban
Psychological safety is defined as “the ability to show one’s self without fear of negative consequences to self-image, status or career.” In a psychologically safe environment, the team develop positive interpersonal relationships, however, if psychological safety is threatened, team performance will be affected.
Edmonson (1999) introduced the construct of team psychological safety - a shared belief held by team members that the team is safe for interpersonal risk-taking - and models the effects of team psychological safety and team efficacy together on learning and performance in organisational work teams. Team psychological safety emphasises interpersonal trust and mutual respect, facilitate learning behaviour in work teams because it alleviates excessive concern about others' reactions to actions that have the potential for embarrassment or threat, which learning behaviours often have.
In a psychologically safe environment, the team develop positive interpersonal relationships that are perceived as supportive and trusting, feel comfortable to share ideas, voice potential concerns, and brainstorm new ideas, recognising that any criticism received will be constructive and supportive rather than destructive and belittling (Kahn, 1990). However, if psychological safety is threatened, open communication among team members is jeopardised, and the team members avoid situations where they may be excessively criticised, or ridiculed, which ultimately endanger patient care (Pfeifer et al., 2019, Vessey, 2010, O’donovan & Mcauliffe, 2020).
In this workshop, participants will learn strategies to enhance psychologically safety in an interprofessional team.
By the end of the workshop, participants should be able to:
Educators and administrators who are interested in improving interprofessional team training and care.
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