Mr Roger Lee

Mr Roger Lee
COO–US and Head of Customer Success, Dossier

Roger Lee is the COO–US and Head of Customer Success at Dossier, a leading electronic competency management platform designed exclusively for healthcare. In this role, he partners with health systems and academic medical centers to modernize workforce education and competency management, ensuring organizations remain compliant while advancing clinical readiness and patient safety.

With over 28 years of leadership experience in U.S. healthcare technology, Roger has held senior roles across sectors including electronic medical records, health plans, and clinical workforce solutions. His career has been defined by a focus on improving access to care and the quality of patient outcomes through innovative, technology-driven approaches.

At Dossier, Roger oversees enterprise implementations, customer success strategy, and clinical alignment, drawing on his deep understanding of healthcare workflows to help organizations achieve measurable improvements in onboarding, education, and workforce optimization. Known for his collaborative approach, Roger believes true customer success comes from empowering leaders and clinicians to continually improve both care delivery and professional development.

Mr Roger Lee's Session:

Competency Management in Healthcare: Ensuring Readiness, Quality, and Safety
Date: 06 Nov 2025, Thu | Time: 1000 - 1045 | Venue: Level 1, L1-S4

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