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QI Education Programme

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QI Education Programme

e-Learning, Masterclass, Interactive and Practice


About

In Med ACP, we have many QI talents and potential QI ideas that could help to improve the care we provide for our patients. However, not many clinicians are aware of the resources available in Med ACP that may be of aid to them. With the implementation of QI Curriculum programme, we hope that Med ACP community members can leverage on the opportunities and learn deeper in the QI domain, so that they can be in better positions to run their QI projects and build or spread the QI culture with their colleagues and within their departments.


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​Medicine ACP 
​Track
​Title
Instructor(s)
Asynchronous
[Wave 1]
Model for Improvement and SingHealth QI Approach I

Mr Gary Ong

​Asynchronous
[Wave 1]
Model for Improvement and SingHealth QI Approach II - Code Blue Response Project Case Study
​Dr Carrie Leong, Dr Claudia Tien, 
Dr Marcus Sim, Mr Gary Ong
​Asynchronous
[Wave 1]
​Linking QI to Clinical Practice Using QI Strategic Themes Model
​Mr Gary Ong
​Asynchronous
[Wave 1]
Bringing Joy to QI
​Mr Gary Ong
A/Prof Phua Ghee Chee
​Asynchronous
[Wave 1]
Conducting a Useful Root Cause Analysis using Ishikawa Diagram
​Mr Gary Ong
​Asynchronous
[Wave 1]
Fundamentals of Lean
​Mr Gary Ong, Ms Ratna Bte A R
​​Asynchronous
[Wave 1]
​A3 Thinking and Report
​​Mr Gary Ong, Ms Ratna Bte A R
​Asynchronous
[Wave 1]
Effective Project Scoping Approach I
​Ms Grace Kwek
Curated External Resources
​​Asynchronous
The Quality Improvement (QI) Theory suite of courses starts with Course 101: An Introduction to QI Theory.

In this course, you’ll be given the opportunity to learn about the basic theories of quality improvement and will be walked through selecting and starting your own project.

It features five 30-minute modules:

Introduction to QI
Why is QI useful?
The Model for Improvement
Using the Model for Improvement
Getting started with your own project
Each module contains an activity at the end that you need to complete in order to complete the mini-course overall.

Duration: 2.5 hours
​NHS England
​​​Asynchronous
Improvement Fundamentals 201 – Quality Improvement Tools
The second course in the Improvement Fundamentals series is titled Course 201: Developing Improvement Aims and Conducting PDSA Cycles.

The Quality Improvement (QI) Tools suite of courses will cover all the tools you need to run your improvement project. The suites start with Course 201: Developing Improvement Aims and Conducting PDSA Cycles.

This course will provide you with an introduction to the field of quality improvement in health and support you to undertake small scale improvement projects. The course will help you to develop an aims statement for your improvement project, practise fishbone diagrams and plan out your first PDSA cycle.

The course is made up of five 30-minute modules:

The Model for Improvement re-cap and digging a little deeper / identifying gaps between the preferred state and the current state
Using fishbone diagrams to look at problems more closely
Developing an aims statement for your project
Getting started on your own PDSA cycle
Identifying the next steps in your personal learning needs and developing approaches to address these.
Each module contains an activity at the end that you need to complete in order to complete the mini-course overall.

Duration: 2.5 hours
​NHS England
​Asynchronous
​Improvement Fundamentals 301 – An Introduction to Measurement for Improvement
An Introduction to Measurement for Improvement
Course 301 of Improvement Fundamentals, An Introduction to Measurement for Improvement, ran facilitated in November 2018.

The course will give you an introduction to using measures for quality improvement. During the course you will have the opportunity to learn about the importance of measurement in improvement projects, discover the three different types of measures and their uses, apply the different types of measures by completing a measurement plan, and link measurement to the PDSA cycle. It will also enable you to apply this learning to your quality improvement project.

The objectives of the course are to:

Describe the importance of measurement in improvement work
Define the three different types of measures and their uses
Apply the different types of measures by completing a measurement plan
Explain how measurement is important for each stage in the PDSA cycle
Identify the next steps in your personal learning needs and develop approaches to address these.

Duration: 2.5 hours
​NHS England
​Asynchronous
Improvement Fundamentals 401 – An Introduction to Spreading Improvement Gains
The fourth course in the Improvement Fundamentals programme – Course 401 – covers the important topic of how to spread your quality improvements beyond your immediate workplace.

Taking this course will help you to:

describe what spread means and why it’s important
develop strategies to spread your successful interventions throughout your organisation and region
describe how to improve engagement with your stakeholders in your own improvement work
most importantly, complete a spread plan.
The course is made up of five 30-minute modules. Each module contains an activity at the end that you need to complete in order to complete the course overall.

You don’t have to have completed any of the previous courses to participate in Course 401 – you just need to have an idea of a project you would like to work on.

Duration: 2.5 hours
​NHS England
​Asynchronous
Lean Fundamentals
The course is highly action oriented and introduces core Lean concepts that can be applied immediately to develop practical skills to make a point improvement to a specific part of a process, and to reduce non-value-adding activities to enhance care and outcomes for our patients, families, carers and staff.

Comprising six, one-hour content modules available 24/7 over an eight-week period, the Lean Fundamentals massive-online programme covers:

Course induction – this will orientate you to the learning platform functionality, course objectives and will help you consider your improvement project scope.
Improvement Kata Introduction – provides a structured routine for learning and applying improvement science and uses a visual format to aid onsite communication between managers and staff.
Introduction to Lean – introduces the principles of Lean and helps you to consider how value is defined and how waste manifests within processes.
The Building Blocks of Processes – demonstrates the effect of process variation and helps you to design it out and document processes through observation and waste elimination.
The Flows of Healthcare – introduces you to seven flows that comprise healthcare processes and how to observe, document and process map them.
Workplace Organisation – helps you apply a five-step process to organise workplaces and use visual methods to design more effective, efficient and reliable processes.
Pursuing Perfection – Introduces a structured approach to rapid-cycle continuous improvement through iterative experimentation using the Plan, Do, Study, Act framework.
You can work through the modules at your own pace and interact with peers and expert faculty through the learning platform to maximise your learning and enhance your ability to rapidly apply Lean concepts in practice.

Duration: 6 hours
​NHS England
Asynchronous
Lean Intermediate
The course is highly action oriented and introduces core Lean concepts that can be applied immediately to develop practical skills to improve flow across a sequence of processes to enhance care quality and outcomes for our patients, families, carers and staff.

Comprising six, one-hour content modules available 24/7 over an eight-week period, the Lean Intermediate massive-online programme covers:

Course induction – this will orientate you to the learning platform functionality, course objectives and will help you consider your improvement project scope.
Introducing coaching kata – provides a structured coaching routine to support leadership of continuous improvement.
It all starts with demand – helps you apply an eight-step process to study service demand in a healthcare context.
Mapping value-streams – helps you produce a current state value-stream map (VSM) for a sequence of processes and create an action plan for improvement.
Making processes flow – introduces strategies for improving flow including how to balance work activities across staff in a sequential line of processes.
Creating pull processes – supports flow using pull principles in work area design and describes how they can help manage supplies in the workplace.
Pursuing perfection – introduces practical tactics to reduce the likelihood of errors occurring and offers tips on delivering VSM projects using improvement and coaching kata routines.
You can work through the modules at your own pace and interact with peers and expert faculty through the learning platform to maximise your learning and enhance.

Duration: 6 hours
NHS England
Asynchronous
The refreshed guide provides a vital and comprehensive round-up of all the latest thinking and practical approaches and tools that can be used in advancing large scale change programmes.

Leading Large Scale Change: A Practical Guide brings you:

Updates on the leading models that will enable you to address the challenges in achieving transformational change
The latest thinking from national and global improvement experts and change leaders
New tools, techniques and tips to help you effectively progress large scale change programmes
Evidence-based insights and learning that will help leaders and change agents in health and care and across public services
Thought-provoking content that will help you successfully take forward your STP, vanguard, new care model, accountable care system or other large scale change programme
Signposting to a host of new online resources including videos, presentations and digital media links.

Duration: 5 hours
NHS England
Asynchronous
The School is aimed at anyone who works in health and care, at whatever level and whether they are in a clinical or non-clinical role – although it is open to everyone and all are welcome. The School offers the opportunity to take their desire to see change happen and make it a reality.

The School for Change Agents took a break during 2020 due to the COVID-19 pandemic. The School has adapted to reflect the realities of healthcare in a pandemic; but also show how a crisis can often be time when change is created.

Duration: 10 hours
NHS Horizons
IPSQ Courses
​Synchronous
Healthcare Quality Improvement
Provides participants with basic tools and techniques in Quality Improvement (QI). Participants will be introduced to the Institute of Healthcare Improvement's (IHI) improvement methodology which is a structured and integrated approach to achieve significant results in quality and productivity.

This program serves as a learning platform for anyone who wish to be involved in doing a Quality Improvement project.

(2022) 5 Apr, 9 Jun, 1 Jul, 2 Aug, 14 Sep, 20 Oct, 3 Nov; 
(2023) 11 Jan, 7 Feb
​IPSQ
​​Synchronous
​Agile Quality Improvement (AgileQI) in Healthcare
AgileQITM is a quality improvement methodology that incorporates the Agile mindset and principles, focusing on the purpose, people and interactions; and brings value to the end user (customer), giving flexibility for the user’s changing needs.
 
Agile principles support observing changing markets & environments, changing customer needs, and competitive threats and changing course when necessary. IPSQ has combined the essence of Agile and QI to develop this novel programme called Agile Quality Improvement (AgileQITM) in Healthcare.
 
Participants will be equipped with the knowledge of Agile Values and Principles, and the AgileQITM framework and tools to bring about rapid improvement to meet the changing needs of the customer. Participants can boost up their traditional PDSA/PDCA cycles with AgileQITM methodology to ensure timeliness, user centreness and agility.
 
 This program serves as a learning platform for established QI practitioners who wish to stay current & be agile in a fast changing world; and who want to acquire the improvement work perspective embracing Agile Values and Principles and advance their quality improvement skillsets & repertoire.

(2022) 18 Jul, 14 Nov; 
(2023) 24 Mar
​IPSQ
Synchronous
​Human Factors for Process Improvement in Healthcare
Human Factors is a multidisciplinary science of applying knowledge and principles of human-system interaction to design systems that are better fitted for humans. In healthcare, complex and demanding task environments and processes can amplify human limitations and fallibility leading to errors or risky behaviours despite our best efforts. There is a need to design systems that perform reliably even though to err is human. 
 
This course will cover some theories, techniques and tips based on Human Factors science on designing for humans. The knowledge will be applicable for participants who seek to analyse and improve work processes around them to make them more resilient to human errors and risky behaviours and more satisfying for the human.

(2022) 26 Apr, 30 Aug, 22 Nov; 
(2023) 23 Feb
​IPSQ
Synchronous
Root Cause Analysis
Enables participants to undertake holistic analysis of problems to identify underlying fundamental system issues. This supports the design of effective solutions that can reduce the risk of recurrence of the problems. The course cover Root Cause Analysis process, important concepts and tools that support effective problem analysis and development of solutions.

(2022) 19-20 May, 28-29 Jul, 13-14 Oct;
(2023) 19-20 Jan
​IPSQ


                

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Conference
Coming Soon

Workshop
Coming Soon

​Game
Coming Soon
Competition
Coming Soon



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Session 1

- A Medicine ACP QI Education Programme -

In this first session of the QI Masterclass Series, we have invited Dr Eliseu Chuang and Ms Zahra Mahbooba from Duke Raleigh Hospital to share with us their QI journey, strategies, project case studies and lessons learned, to secure and sustain engagement of physicians in QI. 

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Residency QI Certification
Date: 12 Oct
Time: 12.15pm - 1.45pm

Residency QI Certification
Date: 19 Oct
Time: 12.15pm - 1.45pm

QI Marketplace
Coming Soon
Residency QI Teaching
Coming Soon