Learning to Receive and Elicit Feedback: Strengthening Feedback Culture and Literacy in Health Professions Education

Date: Saturday, 26 September 2026 | Time: 1435 - 1605 | Venue: L2-S3 Exp, Academia (SGH Campus)

Track Type: Workshop

Speaker(s):

Overview:

Health professions education has invested heavily in teaching educators how to give feedback yet has paid far less attention to the equally critical skills of receiving feedback and eliciting it when it is absent, vague, or unhelpful. As a result, feedback conversations often stall or become emotionally charged, limiting learning for both educators and learners. Increasingly, evidence suggests that feedback quality is shaped less by technique alone and more by relationships, trust, and psychological safety within learning environments. In settings with weak feedback cultures, feedback is frequently avoided or superficial, undermining coaching, learner agency, and assessment for learning within competency-based medical education (CBME). Despite this, faculty development initiatives rarely address how educators can receive feedback with openness and curiosity, actively seek actionable feedback, or explicitly teach these skills to learners and fellow faculty. This workshop addresses this gap by reframing feedback as a relational, bidirectional educational practice and by equipping participants to strengthen feedback culture through deliberate skill development.

Learning Outcome(s):

By the end of this workshop, participants will be able to:
1. Describe how relationships and psychological safety influence feedback quality
2. Reframe feedback as a learner-oriented, relational educational practice
3. Learn to receive feedback with openness, emotional regulation, and curiosity
4. Elicit specific, actionable feedback when feedback is absent or low quality

Target Audience:

This workshop targets healthcare professionals engaged in patient care who are keen to develop their skills in receiving and actively seeking feedback. Participants at all experience levels who are committed to fostering stronger feedback cultures in their healthcare environments will benefit from this session.