Preserving Psychological Safety to Enhance Interprofessional Team Performance in Healthcare
Date: 17 Sep 2022, Saturday | Time: 1005 - 1135 | Track Type: Main Conference Workshop | Format: Face-to-face | Venue: White Space, Academia
Speakers: Dr Dong Chaoyan, Dr Elizabeth Kachur, Assoc Prof Wong Lee Yuen & Prof Nobutaro Ban
Please note that this workshop is in high demand and is currently oversubscribed. All new registrants will be placed on a waiting list and will be notified by 9 September should there be available spots. Kindly accept our apologies that you will not be able to attend the workshop in the event you do not hear from us.
Psychological safety is defined as “the ability to show one’s self without fear of negative consequences to self-image, status or career.” In a psychologically safe environment, the team develop positive interpersonal relationships, however, if psychological safety is threatened, team performance will be affected.
Edmonson (1999) introduced the construct of team psychological safety - a shared belief held by team members that the team is safe for interpersonal risk-taking - and models the effects of team psychological safety and team efficacy together on learning and performance in organisational work teams. Team psychological safety emphasises interpersonal trust and mutual respect, facilitate learning behaviour in work teams because it alleviates excessive concern about others' reactions to actions that have the potential for embarrassment or threat, which learning behaviours often have.
In a psychologically safe environment, the team develop positive interpersonal relationships that are perceived as supportive and trusting, feel comfortable to share ideas, voice potential concerns, and brainstorm new ideas, recognising that any criticism received will be constructive and supportive rather than destructive and belittling (Kahn, 1990). However, if psychological safety is threatened, open communication among team members is jeopardised, and the team members avoid situations where they may be excessively criticised, or ridiculed, which ultimately endanger patient care (Pfeifer et al., 2019, Vessey, 2010, O’donovan & Mcauliffe, 2020).
In this workshop, participants will learn strategies to enhance psychologically safety in an interprofessional team.
Learning Outcome(s):
By the end of the workshop, participants should be able to:
Target Audience:
Educators and administrators who are interested in improving interprofessional team training and care.
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