Frequently Asked Questions (FAQs) on Registration

​General Enquiries about Registration

1. Do I need to register if I am a speaker?
   Yes. Registration is still required if you are a speaker for the conference.
   

2. Do I need to register if I am an abstract presenter?
   Yes. Upon announcement of abstract acceptance, main authors must register as a delegate of the conference. Please note that registration fees will be forfeited in the event of a withdrawal after the abstract has been accepted.
   

3. I am facing difficulties registering on the online registration portal.
   The registration portal is best viewed in Chrome or Internet Explorer 11. Should you face any technical difficulties with using the portal, kindly contact [email protected] and we will get back to you within five working days.   
               
   

​About Funding (for SingHealth staff only)

4. The grant call application has ended. Am I still able to register for funding?
    Kindly check with your respective Fund Administrators.
   

5. What other funds can I tap on if I am not eligible for any Grant Calls? 
   You may wish to tap on your Personal Training Fund, Department Fund, etc. Please check with your HR or department admin for more information.   

6. If I am eligible for more than two Faculty Department Funds, which fund should I tap on? 
   Below is our recommendation on how you may prioritise the available Faculty Development Funds:
   

• Residency Faculty Development Funds
  
• ASL Funding
• PECT Faculty Development Funds
• ACP/Institutional Funding (Internal Funds)
  
  

​About Payment

7. How do I make payment via department funds?
   As there are different work processes across the departments, please check with your department admin for more details. Thereafter, you will be required to provide your full billing address as follows:

8. Are there any discounts for bulk registration (i.e. more than 1 pax)?
   There are no discounts for bulk registrations.
   

​Cancellation Policy

9. What is the registration cancellation policy?
   For replacement or cancellation requests, please notify the Secretariat in writing, no later than 15 September 2025.

• For any replacement or cancellation received after 15 September 2025, no refund will be given. 
• No-show Fee: 
• SingHealth staff who are registered under the SingHealth Residency Faculty Development Fund and PECT Faculty Development Fund will incur a no-show fee of SGD 750.
• SingHealth Residents and students will incur a no-show fee of SGD 50.
  

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For further enquiries, please drop us an email at [email protected] and we will respond to you within five working days.